Frequently Asked Questions
Everything you need to know about furnishing your home with Galleria Furniture Outlet.
What are your delivery and shipping options?
We offer several delivery tiers, including standard curbside delivery and premium White Glove delivery, which includes professional assembly and placement in the room of your choice.
Do you offer financing or payment plans?
Yes, we provide flexible financing options through our partners to help you furnish your home today and pay over time. You can apply online or in-store.
What is your return policy for furniture items?
We offer a 14-day return window for most items in original condition. Please note that custom orders and mattresses are final sale due to hygiene and manufacturing standards.
Does my furniture come with a warranty?
All of our new furniture pieces come with a standard 1-year manufacturer warranty against structural defects. We also offer extended protection plans for accidental stains and damage.
Can I track my order status?
Once your order is processed, you will receive a confirmation email with a tracking number or a link to our delivery portal to monitor your shipment's progress.
Are the items in the outlet brand new?
Yes, unless explicitly marked as 'Floor Model' or 'Clearance,' all items sold at Galleria Furniture Outlet are brand new and come in their original packaging.